tracy civick
Tracy Civick, member of ADMC

Tracy Civick, Front Office Coach
7108 Cheltenham Ave.
McKinney, TX 75071


Tracy Civick

Member since 2018

Tracy Civick is a nationally recognized speaker, dental consultant, and owner of Front Office Coach. She focuses on training dental front office teams to maximize every opportunity to increase revenue for the practice. The first step in the training process is to listen to both the doctor and the team. Once the growth opportunities are identified, Tracy will design a custom training program for the team’s specific needs. Every training provides a unique opportunity to share laughs, interact, role play, and learn an abundance of valuable information. Training topics include: Telephone Skills, The New Patient Experience, Increasing Case Acceptance, and much more!

Tracy has been blessed to help dental offices across the country reach their goals, encourage their teams, and find success. Her philosophy is simple, “Do the right thing, do the best you can, and always show patients you care.” When she’s not training dental teams, Tracy travels the globe speaking on topics such as: Trust Talk… A Guide to Telephone Skills, The Insurance Benefit Breakdown, Successful Scheduling, A/R Management, Patient Culture, and her most popular title “How to Immediately Increase Case Acceptance Without Being Held Hostage by Insurance”. Her memberships include The Academy of Dental Management Consultants and AADOM.


Case Acceptance


Conflict Resolution

Customer Service

Emotional Intelligence

Frontline Skills

Insurance/ Collections



Practice Management

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