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Phyllis Waite & Associates
3428 Bahia Blanca West, Suite N
Laguna Woods, CA 92637

O 949-427-3312
M 714-206-2060

consultant@phylliswaite.com
www.PhyllisWaite.com


Phyllis Waite

Member since 1987


Phyllis Waite began her dental career in 1968. She enjoyed clinical assisting for five years and office management for ten while studying communication, organization and business management. Her education taught her that every aspect of her education was applicable in the practice of dentistry. Phyllis helps clients identify their mission and gain financial control by using her custom computer analysis to reveal the potential of their business and set attainable goals. She believes know one WINS until EVERYONE WINS. Patients, owner and career team members must all WIN FOR PHYLLIS TO FEEL GRATIFIED about her contribution.

She began consulting and lecturing in 1982, and has worked with over 1,000 dental teams. She has lectured at various universities, study clubs, dental societies and conventions throughout the West Coast. Phyllis\\‘s lectures are known to empower staff to dedicate themselves to be effective and positive professionals. She is widely recognized a motivating management authority and is highly respected by her peers. She is the author of “Nothing But Verbal Skills” and “Basics For Smarties” for training non-dental administrative staff.

Phyllis focuses on developing SELF DIRECTED TEAMS who are accountable and recognize planned results. She personalizes reward programs based on results, and coaches’ doctors to become effective team leaders who fell in control of the practice. Phyllis is a certified human resource trainer for the Carlson Learning Center and uses proven tools to assess leadership and communication skills. Her hands-on training consists of patient and team communication; essential foundational systems for accountability and maximum efficiency; practice building by maximizing your software data base; customizing patient service forms that reflect your mission statement and secure patient relationships; internal public relations targeted to attract desired patient types.

Transition Practice Support: Phyllis supports practices in transition by 1) supporting buyers with a due diligence consultation followed by 2) consultation designed to create a win/win \\‘team building transition focused on carrying the patients to feel safe and staff to shift their loyalty to Dr. Khnew immediately.\\’ 3) Strategic analysis revealing if adding an associate will meet the owner’s needs or 4) create predictable cash flow from.

PHYLLIS IS \\‘DEDICATED TO BUILDING SUCCESSFUL DENTAL TEAMS.\\’ - Over the past 35 years, her commitment and passion for the dental profession have inspired colleagues, clients and dental team members. She remains committed to staying current with state-of-the-art clinical techniques allowing her to relate to your everyday practice experience…and the natural challenges that come with \\‘taking on your own practice thereby BEING the team leader.\\’- Working with Phyllis will energize THE ENTIRE TEAM. Until and unless the entire team is enthused about the future ... you will not enjoy your practice life the way Phyllis knows you can! If you believe it is NOT ABOUT CHANGE…it IS ABOUT GROWTH…Call Phyllis and build your personal needs agenda. THE TIME IS NOW!

EXPERTISE


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