Member profile
Janice Keller
Jan Keller & Associates
PO Box 211
Hatfield, PA 19440
Phone: (215) 855-2650
Fax: (215) 893-5124
E-mail: jkeller@jankellerassoc.com
Website: http://www.jankellerassoc.com
| Areas of Expertise: | Practice Analysis/Assessment, Implementation of Systems, Effective Staff Development, Scheduling for Profitability, Controlling AR, Comprehensive New Patient Experience, Taking Control of Practice Overhead, Employment Evaluation & Training, Staff Acquisition & Retention, Effective Insurance Management |
| Member Since: | 2007 |
| Areas Served: | US, Northeast, Intl, Canada |
| In the news: |
Dec 2010, Surviving the Hiring Process Article Title: Jan Keller to speak at Middle Bucks Institute of Technology Jan Keller will address a class at the Middle Bucks (PA) Institute of Technology on December 7th, about "Surviving the Hiring Process - Be the Gem The Practice Keeps!" Dec 2010, Jan Keller Article Title: Article published in Dental Economics and Dentistry IQ: An easy 4-step process to negotiating successful payment arrangements every time with every patient Wouldn’t it be nice if every payment arrangement interaction between your office and your patients went smoothly, with no awkwardness, misunderstandings, or embarrassment? Bottom line, you can make that happen. “Perfect” payment arrangements are possible if you follow these four easy steps... (Click on the link below to read the entire article.) Click to view article Feb 14, 2012, Course: Be the Gem They Want to Hire Article Title: Keller to present at Middle Bucks Institute of Technology Jan Keller will once again present her very popular course, "Be the Gem Every Dental Practice Wants to Hire" on February 14th at Middle Bucks Institute of Technology in Jamison, PA. Keller will present to Dental Assisting students, who will soon be graduating and entering the workforce. Feb 2010, Jan Keller Article Title: “Getting Hired and Being the Person They Want to Keep” Jan will speak again at the All State Career Institute in Essington, PA with the EFDA class (Expanded Function Duty Assistants) on “Getting Hired and Being the Person They want to keep” on Monday, February 1, 2010. Jul 2010, Janice Keller Article Title: Joins Occupational Advisory Committee for Middle Bucks Institute of Technology ADMC member Janice Keller has been asked to serve on the Occupational Advisory Committee for Middle Bucks Institute of Technology (MBIT) in Jamison, PA. Jan will visit and speak to students on “Getting Hired – Be The One They Want To Keep." Nov 2009, Janice Keller Article Title: Article published in Practice Works Newsletter -- Credit Guidelines: The Secret Weapon Successful Practices Use to Reduce Stress and Increase Collections Click on the link below to read Jan's entire article. Click to view article Nov 2009, Janice Keller Article Title: Presentation to EFDA Students, Philadelphia, PA: Be The One They Want To Hire ADMC Member Jan Keller spoke to appreciative students at the Allstate Career Center on November 3rd on the topic: Be The One They Want To Hire. Sep 2011, Tips to Thrive in a Challenging Economy Article Title: Keller article published in Curve Dental's "The Web-Based Dentist" Click to view article Sep 2011, 8 steps to conducting successful, less stressful payment arrangements Article Title: Keller article published in Dentistry IQ Money has a strong emotional tie for all of us, and discussing it, especially when you’re the one asking to be paid for something, can be downright stressful. But it doesn’t have to be that way. In fact, the best outcome, in which both parties feel they have an agreement that is fair and reasonable, is absolutely achievable. In addition, communication regarding fees can actually help build trust in patient relationships, if done correctly. Click to view article |
| About the Consultant: | Janice Keller has 25-plus years of experience in dentistry – clinically, and as an office manager and software trainer. Now, as a practice management consultant, she provides high-quality, customized practice development and education to clients and their teams. Jan’s clients praise her ability to recognize, understand and adapt to their specific training requirements, and to provide the necessary tools and skills they need to meet their practice goals. "Jan Keller has been invaluable to our practice for several years. She knows her business, is very professional and works well with all levels of comprehension. We have found her accommodating to our busy schedule making interruption in the daily routine minimal. She follows up and is always available for questions. I would highly recommend her services to anyone seeking quality training with attention to detail." Paula Storck, Office Manager, Alpha Dental Associates, PA Jan is certified by Bent Ericksen & Associates in employee law compliance, and also certified by the Institute of Practice Management. She is a member of the prestigious Speaking/Consulting Network, and the Academy of Dental Management Consultants. She is also an independent certified SoftDent trainer. |
| Consulting Specialties: | Marketing, Patient Communications, Case Presentation, Customer Service, Embezzlement/Fraud, Finance, Practice Analysis, Collections, AR, Overhead, Insurance, Office Systems, Procedures, Scheduling, Team Building, Leadership, Coaching, Communication, Practice Management |
| Speaking Topics: | Marketing, Patient Communications, Case Presentation, Customer Service, Insurance, Office Systems, Procedures, Scheduling, Team Building, Leadership, Coaching, Communication, Practice Management |
