Member profile
Wendy Lipton-Dibner
Professional Impact, Inc.
PO Box 217, 5 River Rd.
Wilton, CT 06897
Phone: (203) 834-2844
Fax: (203) 834-2806
E-mail: wendy@pro-impact.com
Website: http://www.pro-impact.com
Website: http://www.theactionformula.com
Click here to view Wendy Lipton-Dibner's videos.
| Areas of Expertise: | Executive Alignment, Leadership Strategies, Patient and Staff Motivation, Enhanced Patient Experience, Case Presentation, Case Conversion, Team Alignment, Patient Alignment, Practice Differentiation, Identifying & Breaking Through Organizational Success Barriers, Where You Lead, They Will Follow (Patients, Staff & Community), The Art of 5 Star Service, Educate, Captivate, Differentiate, Align Your Team for Productivity, Fun & Profit |
| Member Since: | 2008 |
| Areas Served: | US, Intl, Canada |
| In the news: |
Jan 2010, Wendy Lipton-Dibner Launches MyDoctorStory.com Article Title: ADMC Member announces new website to align dentists, staff and patients Wendy Lipton-Dibner, M.A., president of Professional Impact, Inc., announces the launch of MyDoctorStory.com. The interactive website is designed to bring dentists, staff and patients together by sharing stories of their experiences together in dentistry. MyDoctorStory.com offers dentistry practices a free feedback service, as well as ongoing tips to improve communications, team work and patient care. People are invited to nominate doctors and their staff for an annual Outstanding Care Award, given to practices that demonstrate excellence in interpersonal skills and alignment with their patients. 2010 awards will be determined by a panel of experts and announced on MyDoctorStory.com in December. Click to view article |
| About the Consultant: | Wendy Lipton-Dibner, M.A. is the President of Professional Impact, Inc., an International Training and Consulting firm that specializes in helping doctors and their staff to master the people factor of dentistry. Her practical solutions have helped hundreds of clients to provide a higher level of patient care, build a consistently productive and fulfilling workplace, develop strong relationships with colleagues, generate a steady stream of ongoing referrals and achieve substantial increases in revenues despite ongoing changes in insurance reimbursement and the economy. A social scientist with a firm belief in the power of research and an entrepreneur with a passion for unusual ideas that yield strong results, Wendy is making a significant impact throughout the dental community. Her entertaining and energetic style has received standing ovations from Akron to Australia while her scientifically grounded strategies and proven formulas consistently yield measurable results for her clients. Wendy received her Masters Degree in Sociology and Social Psychology from Duke University, has been in private practice and has owned and managed 5 successful businesses. She was elected to the World Who’s Who of Women and the International Who’s Who Among Professional Women and has been a respected consultant in corporate and healthcare environments for almost 30 years. An expert in organizational change, Wendy propels people to action by providing customized solutions and identifying and breaking through the barriers that could sabotage their implementation. Wendy is a member of the National Speakers Association and the Academy of Dental Management Consultants and is the founder of MyDoctorStory.com, a website that is dedicated to improving the healthcare experience for doctors, staff and patients. In addition to publications in social science and practice management journals, she hosts an ongoing forum and monthly column on PinkTooth.net. Her first book, The ACTION Formula: The Shortest Distance Between What You Have and What You Want has helped countless readers to attain greater fulfillment and prosperity in their personal and professional lives. Her newest book, M.A.D. Leadership For Healthcare: Proven Strategies to Get People To Do What You Want Them To Do is a comprehensive text that enables doctors and administrators to increase their success by providing proven strategies to Motivate and Align their team (partners, staff, patients and colleagues) and to Differentiate their practice throughout their community. In addition to conducting speaking engagements worldwide, Wendy works with her husband and partner Dr. Hal Dibner to provide consulting and in-house training programs. Her websites offer downloadable audio, video and articles as well as detailed information about her consulting and speaking services. |
| Consulting Specialties: | Public Speaking, Marketing, Patient Communications, Case Presentation, Customer Service, Practice Building, Strategic Planning, Team Building, Leadership, Coaching, Communication |
| Speaking Topics: | Public Speaking, Marketing, Patient Communications, Case Presentation, Customer Service, Practice Building, Strategic Planning, Team Building, Leadership, Coaching, Communication, Practice Management |

