Member profile
Susan DiGiambattista
Executive Director of
Trojan Professional Services
PO Box 1270
Los Alamitos, CA 90720 US
Phone: 800 451-9723
Fax: 800 282-6345
Cell: 714 293-6201
E-mail: susand@trojanonline.com
Website: http://www.admc.net
| Member Since: | 1987 |
| In the news: |
Aug 2011, Welcome New Members Article Title: ADMC welcomes three new members On behalf of the ADMC Board and Members, I am delighted to welcome these three new members: -- David Harris, Prosperident, Sponsor Fran Pangakis -- Jan Isaacs, Professional Practice Consultants, Inc, Sponsor Theresa Narantic -- Chris Mahan, Mahan & Associates, LLC, Sponsor Terri Herrod We hope to see you all in Las Vegas! Aug 2011, Survey: The Power Within Article Title: VP Ginny Hegarty Survey will Help Highlight "The Power Within" We are rolling out new categories of Membership Expertise as part of our commitment to highlight The Power Within ADMC. We have the following 7 areas of expertise listed on the attached Word document: Leadership & Human Resource Development Practice Management Risk Management Transitions Design, Equipment & Technology Marketing Advisory Services Please identify which of the choices in each area represent your expertise. We will use this information for our annual meeting and our website so don't delay! Don't risk having your name not appear in any of the core areas of expertise. Thank you very much. My best, Ginny See attached file Aug 24, 2010, Linda Harvey Article Title: "Using Online Technology as a Risk Management Tool" Presented for Sesame Communications. To register, visit: http://sesamecommunications.com August 2011, Great AADOM Offer Article Title: AADOM offers ADMC members discounted registration fee Dear ADMC Members, The American Association of Dental Office Managers (AADOM) Annual Meeting is coming up on September 8-10 in Nashville, TN. The ADMC will be participating as an exhibitor and many of our members will be presenting programs. AADOM is offering discounts for ADMC members and their clients. For AMDC members the discount is substantial: pay just $495 (usually $959). Your clients will receive a discount of $100. Please contact Lorie Streeter (lorie@dentalmanagers.com) for more information. Use these codes to obtain your discount: Username: AADOM Exhibitor Password: nashville 2011 Hope to see you there! Click to view article Dec 2009, 20 ADMC Members Recognized As Leaders in Consulting and CE! Article Title: Dentistry Today Announces 12th Annual List of Leaders Wow! What a great tribute to our organization... the following ADMC members have been recognized by Dentistry Today as Leaders in Consulting or CE: Debbie Castagna, Linda Drevenstedt, Katherine Eitel, Debra Englehardt-Nash, Mary Govoni (CE), Susan Gunn, Paul Homoly, Janice Hurley-Trailor, Cindy Ishimoto, Cathy Jameson, Gary Kadi, Susan Kulakowski, Lorne Lavine, Linda Miles, Virginia Moore, David Reznick, Rhonda Savage, Char Sweeney, Kerry Straine and Julie Weir. Congratulations on behalf of your fellow ADMC members. We are very proud of you all as members of our organization, and as great ambassadors for our profession. Well done! See attached file Click to view article Dec 2011, ADMC Names Prominent Among Leaders in Consulting Article Title: 20 Members Named as 2012 Leaders in Consulting & CE by Dentistry Today Magazine 20 ADMC members have been named to Dentistry Today's prestigious "Leaders in Consulting' and 'Leaders in Continuing Education" list for 2012. They are: CONTINUING EDUCATION Mary Govoni CONSULTING Leslie Canham Debbie Castagna Linda Drevenstedt Katherine Eitel Debra Englehardt-Nash Susan Gunn Janice Hurley-Trailor Cindy Ishimoto Cathy Jameson Gary Kadi Susan Kulakowski Judy Kay Mausolf Virginia Moore David Reznik Rhonda Savage Debbie Seidel-Bittke Kerry Straine Char Sweeney Julie Weir Congratulations to these hard-working and well-deserving consultants on this great honor! Click to view article Feb 2010, ADMC Members at Chicago Midwinter Article Title: Banta, Homoly and Sweeney will present at the 2010 Chicago Midwinter, February 25-27. Lois Banta: Build Your Practice With Paid For Dentistry; Total Team Concept for Effective Scheduling Systems. Paul Homoly: Making It Easy for Patients To Say Yes; Just Because You're An Expert Doesn't Make You Interesting. Char Sweeney: Saying It Right The First Time; The Latest Trends in Practice Management. Feb 2011, Chicago Midwinter - 7 ADMC Members to Speak Article Title: Banta, Blair, Castagna, Govoni, Gunn, Jameson, Moore Optimizing Perio Treatment, 2-24-2011 9:00 AM 12:00 PM, Charles Blair Become the Super Star on Your Team, 2-24-2011 9:00 AM 12:00 PM Mary Govoni Playing the Collections, Accounts Receivables Game Your Way, 2-24-2011 1:30 PM, 4:30 PM Lois Banta The Top Coding Errors, 2-24-2011, 1:30 PM 4:30 PM Charles Blair Strategies for Effective Hygiene Teams, 2-24-2011, 1:30 PM - 4:30 PM Mary Govoni Practice Management From the Ground Up, 2-24-2011, 9:00 AM - 12:00 PM Lois Banta Plan Your Way to Success and Profitability, 2-24-2011, 8:30 AM - 11:30 AM, Virginia Moore, Debbie Castagna The Dentist as Business Person, 2-24-2011, 1:30 PM - 4:30 PM Virginia Moore, Debbie Castagna QuickBooks Practice Essentials, 2-25-2011, 9:00 AM - 12:00 PM, Susan Gunn Critical Factors for Growing Your Practice, 2-25-2011, 1:30 PM - 4:30 PM Cathy Jameson Total Team Concept for Effective Scheduling, 2-25-2011, 8:30 AM - 11:30 AM Lois Banta PracticeBooster: Dentistry's Answer to Intensify, 2-25-2011, 8:30 AM - 11:30 AM Charles Blair What Does Going Green Mean for Dentistry?, 2-25-2011, 8:30 AM - 11:30 AM Mary Govoni How to Rejuvenate Your Practice, 2-25-2011, 8:30 AM - 11:30 AM, Virginia Moore, Debbie Castagna Embezzlement: For Your Eyes (and Ears) Only, 2-26-2011, 8:30 AM - 11:30 AM Susan Gunn I'll Think About It: Overcoming Objections and Management, 2-26-2011, 8:30 AM - 11:30 AM Cathy Jameson Feb 2012, Dr. Bicuspid Honors 2 ADMC Members Article Title: DrBicuspid.com Announces Winners of 2012 Dental Excellence Awards Congratulations to ADMC members Kerry Straine and Rachel Wall for being named 2012's Best Practice Management Consultant (Kerry) and Most Effective Dental Hygienist Educator (Rachel). Way to go, Guys!! Click to view article Feb 2012, ADMC'ers featured in AADOM's Observer Article Title: Hegarty, Mausolf & Banta Contribute Their Expertise The current issue of the American Association of Dental Office Managers' (AADOM) publication, The Observer, has featured articles by: Ginny Hegarty - HR: The Guts & The Glory Judy Kay Mausolf - Helping Patients Maximize Their Insurance Benefits…and Their Care. Lois Banta - How Your Software Systems Can Increase Your Productivity or…You Mean My Software System Can Really Do That? Jan 2011, Moore-Castagna Announce New Course Article Title: Beyond Resolutions: Get Real with Your Numbers, Think Like a Business Person and Do the Right Thing for Your Practice in 2011 Virginia Moore and Debbie Castagna will present "Beyond Resolutions: Get Real with Your Numbers, Think Like a Business Person and Do the Right Thing for Your Practice in 2011" on January 14-15th, in Sonoma, CA. This course will show doctors how to put an annual plan in place so they can take charge of their practice in 2011, Moore and Castagna say. "It's high-level, it's high-impact and our intention is to show doctors how to get a high return on their investment." Click to view article Jan 2012, Videos: Memories of Las Vegas! Article Title: Hey ADMC'ers, does this video bring back any "Viva Las Vegas" memories? Check it out and see! Members Only: http://animoto.com/play/oJ2ERRIj8yhqs4ZGLD64TQ Sponsors & Exhibitors: http://animoto.com/play/K77DoPe3DpAI0eSCJ7z8Hw Click to view article Jul 2010, Tastad, Pangakis published in Dentistry IQ Article Title: Managing and Motivating a Multi-Generational Practice Click to view article Jun 2010, Pacific Northwest Dental Conference Article Title: ADMC will be well represented at the PNDC in Seattle in June. The following members will be speaking: Debbie Castagna Katherine Eitel Mary Govoni Susan Gunn Virginia Moore Rhonda Savage Well done, Ladies, Seattle is in for a treat! Click to view article Jun 2010, 5 ADMC Members to Participate in Virtual Study Club Article Title: Castagna, Duncan, Hegarty, Mausolf and Moore to present for AADOM Virtual Study Club ADMC members Debbie Castagna, Teresa Duncan, Ginny Hegarty, Judy Kay Mausolf and Virginia Moore will guest host a series of continuing education virtual study clubs for members of the American Association of Dental Office Managers (AADOM), beginning in June of this year. Topics will include: Duncan: Avoiding Burnout When You Do So Much (June 9); Employee Motivation: Keep Them Going! (August 11); Growth as a Manager: How Do We Improve our Knowledge Base? (November 10) Castagna/Moore: Know Your Numbers: Industry Standards and What is Right for You. (July 14) Mausolf: Your New Patient's First Experience: How Can You Shape It? (September 15) Hegarty: Hiring the Perfect Employee: Discussion of Candidate Selection (October 13) Click to view article Mar 2010, 2010 Hinman Meeting, Atlanta, GA Article Title: Castagna, Moore, and Govoni to speak DCongratulations to Debbie Castagna, Virginia Moore and Mary Govoni, who will be featured speakers at this year's Hinman Meeting in Atlanta, GA. Castagna/Moore will present: The Doctor as CEO: Plan Your Way to Success and Profitability. Course: T203 3/25/2010, 8:30 AM - 11:30 AM. The Dentist as a Business Person: The Top Five Hassles and How to Beat Them Once and for All! Course: S254 3/27/2010, 8:30 AM - 11:30 AM Audience: Dentists, Spouses Rejuvenate your Practice... It's Easier than you Think! Course: F328 3/26/2010, 9:00 AM - 12:00 PM Audience: All Attendees Mary Govoni will present: How to Work All Day and Go Home Without a Back and Neck Ache Course: T216 3/25/2010, 2:00 PM - 5:00 PM Audience: Hygienists, Assistants, Dentists, Students Exploring the Latest in Preventive Dental Materials and Products Course: F247 3/26/2010, 2:00 PM - 5:00 PM Audience: All Attendees Going Green: What Does it Mean? Course: S348 3/27/2010, 8:30 AM - 11:30 AM Audience: All Attendees Click to view article Mar-Aug 2012, 3 ADMC Members to Lead AADOM Virtual Study Club Webinars Article Title: Duncan, Harvey, Smith will present webinars for AADOM's Virtual Study Club Online Learning Program March 13: Understanding Your Practice Metrics, Teresa Duncan, MS, FAADOM May 22: Team Harmony, Amy Smith June 19: Digging Deep into Dental Insurance, Teresa Duncan, MS, FAADOM July 17: Risk Management Pearls for the Office Manager, RDH, MS, LHRM Aug 14: Spreading Wings, New Managerial Needs, Teresa Duncan, MS, FAADOM Click to view article Nov 1, 2010, Colorado ADMC Group Meets Article Title: Eight Colorado ADMC Members Meet to Share Dental Consulting News and Views! Pictured, left to right: Amy Kirsch Dr. John Abrams Kim McGuire Annamaria Phillips Susan Spear Janet Steward Lynda Kizer Rita Zamora See attached file Nov 2009, Look for Trojan in New York! Article Title: Visit our Sustaining Sponsor, Trojan Professional Services, at the Greater New York Dental Meeting, Booth #513. Nov 2009, ADMC Members at Greater New York Meeting Article Title: Mary Govoni and Lois Banta will speak at Greater New York Meeting Mary Govoni, Monday, November 30th, Dental Assistants: The Superstars of the Team. Lois Banta, Tuesday, December 1st, Insurance Strategies that Work; and Wednesday, December 2nd, Practice Management from the Ground Up Nov 3, 2010, Four Quadrants to Host 30-Minute Webinar Exclusively for Dentists Article Title: Build a Great Retirement in 5 Steps. Proven Strategies Revealed! ADMC Members Steve Steinbrunner and Jason Smith will host a 30-minute webinar on November 3rd exclusively for dentists. Click on the link below left for more information. Click to view article Sep 16-18, 2010, The Dental Spouse Business Group (DSBG) to hold inaugural conference in Las Vegas Article Title: “Discover How to Maximize Your Spousal Partnership to Preserve Wealth, Protect Assets and Minimize Risk!” To all ADMC members: The Dental Spouse Business Group (DSBG) is holding their inaugural annual conference September 16-18, 2010, in Las Vegas. Two of our ADMC members (Kathy Asted and Tim Twigg) are presenters. The theme for this year’s conference is: “Discover How to Maximize Your Spousal Partnership to Preserve Wealth, Protect Assets and Minimize Risk!” This meeting has great content, pertinent to the dentist and dental spouse and also provides a wonderful opportunity for sharing, and learning from, with other dentist/dental spouse partners. The dental spouse often holds a unique set of responsibilities and challenges not experienced by other employees in the practice--regardless of whether the role is in the clinical area, the financial area or as the Practice Administrator. If you have clients where the spouse is actively involved in the practice (or considering getting involved), recommend this meeting to them. Think of the value of networking with other dentist/spouse partners, comparing situations and challenges, and having great resources from which to draw. Click to view article |
